Store Policies
We can not place vintage pieces on a hold.
Items left here after 30 days are considered abandoned property. We can not store your purchases. We do not have storage for purchased items.
Affirm:
Please email us if you would like to purchase a piece using Affirm. Affirm is a financing platform to pay for your purchase over time.
If you are ordering oversized items online, please get a customized shipping quote before you purchase. For us to get you a shipping quote we will need the full shipping address and phone number.
If you are not charged for shipping at checkout, your item will not be shipped. Please email us if you would like something shipped that shipping was not paid for and we can get you a customized quote. Shipping rates are calculated by the shipping companies and we can not control shipping rates. We can ship large items via Fedex, UPS and other white glove delivery services within the USA.
*Restock fees may apply.
Please email homeunion.nyc@gmail.com to place an international order.
Rugs: Are made to order, lead time is about 8-10 weeks.
Ship items at your own risk. Items will be insured with shipping carriers, and is the buyers responsibility to file a claim should an item go missing or become damaged during shipment. International orders it is the buyers responsibility to track the order and follow shipping instructions. We will not refund for lost or damaged International orders.
*Buyer is responsible for shipping fees on any New item return. New items must be returned within 14 days. All vintage sales are final.
All vintage sales are FINAL. Home Union does not offer returns on any vintage, all merchandise is sold as is. Please measure and ask as many questions as necessary. We are always happy to send more photos, videos, or details before purchase. We strive to sell vintage in as best of condition as possible. Some vintage pieces show signs of wear that are consistent with age and use. The condition of each individual item may vary accordingly and are sold as is. Online vintage sales are FINAL. Once an order is fulfilled we can not cancel an online order.
New houseware items purchased online may be returned within 14 days of purchase. Buyer is responsible for all shipping fees.
All custom made to order rugs are final sale, as they are ordered and made just for you!
Vintage Disclaimer:
Home Union sells vintage furniture and lighting. We do our very best to check over and describe the condition of pieces to the best of our ability. We do not offer a warranty, as we haven't manufactured these vintage pieces. Most of our inventory has been made between 30-60 years ago. If something breaks or malfunctions after purchase, Home Union is not responsible for fixing, replacing, or accepting a return.
Items not picked up after 30 days are considered abandoned property and will be donated at the buyers expense.
Frequently Asked Questions:
Q: Will you get more? Can you get me another one? A: We never know with vintage. Some of these pieces are very rare and we may never find them again. Other pieces we find more frequently, but we still don’t know.
Q: Can you let me know when you get another one? A: Unfortunately, we have no way of keeping track of who wants what. We get far too many requests for obscure items to keep track of. We do not have a waitlist and we cannot notify you when we get something in. The best way to keep up to date on new stock is to stop in the store and follow along on Instagram.
Q: Can you add me to the waitlist? A: We do not have a waitlist, it's too tricky!
Q: Do you ship? A: We can ship! Buyer pays for shipping and is always wise to receive a shipping quote before purchase large items. We can ship large oversized furniture within the USA via white glove shippers. To get a furniture shipping quote, please email us with your full shipping address and phone number.
Q: Can you take a deposit? A: Sorry we do not take deposits, nor do we do holds.
